In Lewin's "planned change" process, the step at which change is stabilized is called __________.
A) refreezing
B) unfreezing
C) changing
D) thawing

Question

Quizplus · Accepted Answer

Refreezing is the step in which the change is stabilized and integrated into the organization's culture and practices. Unfreezing is the step in which the organization prepares for change, while changing involves implementing the planned change. Thawing is not a step in Lewin's planned change process.

In Lewin's "Planned Change" Process, the Step at Which Change