In Lewin's "planned change" process, the step that prepares a system for change is called __________.
A) refreezing
B) unfreezing
C) changing
D) thawing

Question

Quizplus · Accepted Answer

Lewin's "planned change" process consists of three steps: unfreezing, changing, and refreezing. The first step, unfreezing, involves preparing the system for change by creating motivation and readiness to change.

In Lewin's "Planned Change" Process, the Step That Prepares a System