In applying conditioning principles in the workplace, a large retailer allows employees to choose their own reinforcers. A casual dress code and flexible work hours have proven to be effective in increasing productivity. The employer is using _____ to improve employee performance.
A) classical conditioning
B) behavior modification
C) higher order conditioning
D) the partial reinforcement effect

Question

Quizplus · Accepted Answer

The employer is using behavior modification, which involves using conditioning principles to modify behavior in the workplace. Allowing employees to choose their own reinforcers is an example of positive reinforcement, which is a key component of behavior modification. The casual dress code and flexible work hours are also examples of positive reinforcement that have been effective in increasing productivity. Classical conditioning and higher order conditioning are not applicable in this scenario, and the partial reinforcement effect refers to a phenomenon in which behavior that is reinforced intermittently is more resistant to extinction than behavior that is reinforced continuously.

In Applying Conditioning Principles in the Workplace, a Large Retailer