A company has recorded the following list of service rates (customers/hour) for one of its servers. What is the mean service time for this server? 
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Q62: Exhibit 13.6
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Q63: Exhibit 13.6
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Q64: Exhibit 13.3
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Q65: Exhibit 13.5
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Q66: Exhibit 13.4
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Q68: Exhibit 13.7
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Q69: Exhibit 13.4
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Q70: Exhibit 13.1
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Q71: Exhibit 13.2
The following questions refer to the
Q72: The customer service desk at Joe's Discount
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