Which of the following is true of high customer contact businesses?
A) Remote location services are examples of high customer contact businesses.
B) Traffic generators reduce customer traffic to the target market area.
C) Businesses providing a strong contrast to existing competition in the same area increase customer traffic.
D) Customer ease is not critical in high customer contact businesses.

Question

Quizplus · Accepted Answer

High customer contact businesses benefit from providing a strong contrast to existing competition, as this can attract more customers by offering unique or superior services/products compared to what's already available in the area.

Which of the Following Is True of High Customer Contact