Which of the following is an example of an intangible cost for a system?
A) cost of losing customers
B) employee salaries
C) cost of installation and maintenance
D) cost of employee recruitment and retention
E) customer support costs

Question

Quizplus · Accepted Answer

The cost of losing customers is an intangible cost for a system because it is difficult to quantify and measure. It represents the potential loss of future revenue and market share due to dissatisfaction with the system or its performance.

Which of the Following Is an Example of an Intangible