The systems that are used to interact with customers and run a business in real time are called ________.
A) tactical systems
B) strategic systems
C) operational systems
D) informational systems
E) executive systems

Question

Quizplus · Accepted Answer

Operational systems are designed to handle day-to-day activities such as sales, inventory management, order processing, and customer service in real-time. Tactical systems are used to monitor and control operational activities while strategic systems are used for long-term planning and decision-making. Informational systems support managerial decision-making while executive systems are used by top-level executives for high-level strategic planning.

The Systems That Are Used to Interact with Customers and Run