Dr.Kwan,a professor at a local university,has been working with the union leaders and management at Empire Corporation to help the two sides resolve differences over desired wage levels for a new contract.First,he met with each side privately to determine any common ground for agreement.For the past week,he has worked with representatives from each side to promote communication and compromise at the bargaining table.Dr.Kwan is a(n):
A) arbitrator.
B) mediator.
C) fact finder.
D) shop stewarD.

Question

Quizplus · Accepted Answer

Dr. Kwan is facilitating communication and compromise between the two sides, which is the role of a mediator. An arbitrator would make a final decision on the wage levels, a fact finder would gather information for both sides, and a shop steward represents the union members at the company.

DrKwan,a Professor at a Local University,has Been Working with the Union