Which term refers to a set of quantitative performance measures that human resource managers use to assess their operations?
A) case studies
B) metrics
C) practices
D) tools
E) ratios

Question

Quizplus · Accepted Answer

Metrics are a set of quantitative performance measures that human resource managers use to assess their operations. Case studies, practices, and tools are all general terms that do not specifically refer to quantitative performance measures. Ratios are a type of metric, but not the only term used to encompass quantitative performance measures.

Which Term Refers to a Set of Quantitative Performance Measures