A newly installed Windows 7 application causes the computer to freeze. What is the best course of action to take?
A) Restore the computer to an earlier time.
B) Reimage the computer.
C) Uninstall the application, update the antivirus application, ensure no malware is present, and re -install the application.
D) Boot into Safe Mode, uninstall the application, reboot the computer, and try reinstalling the application again. If the same results occur, use Windows XP Mode.

Question

Quizplus · Accepted Answer

Booting into Safe Mode allows the system to run with minimal drivers and can help in troubleshooting issues caused by software or drivers. Uninstalling the problematic application in Safe Mode, then rebooting and attempting a reinstall can help determine if the issue is repeatable. If the problem persists, using Windows XP Mode (a feature in some versions of Windows 7) offers compatibility for older applications, suggesting a potential workaround.

A Newly Installed Windows 7 Application Causes the Computer to Freeze