You are responding to an email from an irate customer. The reply is as follows: ʺI am sorry the replaced part did not solve your problem. I will be happy to take a look at the computer again tomorrow. I can be there at 2 P.M. if that is convenient with you. You can either email me or I will check with you later today to see whether that works with your schedule.ʺ This is an example of proper written communication.

Question

Quizplus · Accepted Answer

The response follows the proper format of acknowledging the customer's issue, offering a solution, and seeking their convenience. The language used is polite and professional, giving importance to the customer's time and schedule. Hence, it is an example of proper written communication.

You Are Responding to an Email from an Irate Customer