Jenny is having a difficult time using her new word processing program. While typing a document, she presses the Esc key and suddenly the monitor screen on her computer turns black. She presses the Esc key again and nothing happens. When she finally reboots the system, she hears a long beep followed by two short beeps. She watches in disbelief at what appears to be a dead computer and wonders what she did wrong to make the computer break. As an observing technician, what would you tell Jenny?
A) Jenny, it wasnʹt you. It was the word processor that messed things up.
B) Jenny, you hit the wrong command at the wrong time, and it overloaded the computerʹs circuits.
C) Jenny, although you did not do anything wrong, you really have to be more careful on what keys you strike when using your computer.
D) Jenny, striking the Esc key and the computer problem is coincidental. You are having some type of video problem.

Question

Quizplus · Accepted Answer

Pressing the Esc key and the computer problem of having a black screen and beeping sounds are most likely coincidental. There may be a video problem that caused the monitor to turn black and led to the beeping sounds during the reboot. It is not necessarily Jenny's fault or caused by her actions on the word processor.

Jenny Is Having a Difficult Time Using Her New Word