A nurse manager decides to use a win-win approach to a conflict occurring between the staff nurses and physicians.Arrange the following steps to conflict management in the appropriate order.
A)Ask staff nurses and physicians to see the conflict from the other point of view.
B)Require that both staff nurses and physicians be actively involved.
C)Select a solution that will meet both the needs of staff nurses and physicians.
D)Identify the differences between staff nurses and physicians.
E)Discuss possible ideas that could resolve the conflict.

Question

Quizplus · Accepted Answer

The Answer is B,D,A,E,C

A Nurse Manager Decides to Use a Win-Win Approach to a Conflict