Which of the following statements regarding the balanced scorecard approach is false?
A) Because of changing technology, global competition, and an increased awareness of the need to focus on customer needs, nonfinancial and qualitative performance measures have become an integral component of effective managerial decision making.
B) The balance scorecard approach integrates both financial and nonfinancial performance measures.
C) The balanced scorecard approach requires looking at performance from four different but related perspectives: financial, customer, internal business, and learning and growth.
D) The balance scorecard approach is not as useful for performance measurement as traditional accounting measures.

Question

Quizplus · Accepted Answer

This statement is false. The balanced scorecard approach is considered to be very useful for performance measurement as it provides a more comprehensive view of overall performance beyond just financial measures. Nonfinancial and qualitative measures are also considered important for effective decision making.

Which of the Following Statements Regarding the Balanced Scorecard Approach