In the context of writing business messages, which of the following is true?
A) Displaying a can-do attitude reduces the credibility of business messages.
B) Emphasizing what products and services are, rather than what they are not, makes business messages more positive.
C) Using diplomatic terms related to your relationships and interactions makes business messages sound phony.
D) The practice of slanting increases the credibility of a business message.
E) Using accurately negative terms related to your relationships and interactions makes business messages more other-oriented.

Question

Quizplus · Accepted Answer

Emphasizing what products and services are, rather than what they are not, makes business messages more positive. This approach focuses on the benefits and features of products and services, rather than the limitations or drawbacks, making the message more effective in promoting them to the audience.

In the Context of Writing Business Messages, Which of the Following