Business Communication Developing Leaders for a Networked World Study Set 2
Quiz 6: Improving Readability With Style and Design
The Use of Consistent Grammatical Patterns for Items in Lists
The use of consistent grammatical patterns for items in lists and series makes text sound singsong and repetitive.
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The use of buzzwords in business messages usually stirs positive feelings among readers.
Sentences that begin with "it is" or "there are" generally contain more words than necessary.
Documents with a lot of text and not much white space look daunting or cluttered.
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