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Business Communication Developing Leaders for a Networked World Study Set 2
Quiz 7: E-Mail and Other Traditional Tools for Business Communication
Describe Neutrality Effect and Negativity Effect
Question 73
Essay
Describe neutrality effect and negativity effect.
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Q 74
Describe cyber incivility, and explain the difference between passive incivility and active incivility. Give an example of each.
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What tone and language conventions should you use when texting in the workplace? Explain.
Q 76
Explain how e-interruptions affect productivity.
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