Business Communication Developing Leaders for a Networked World Study Set 2
Quiz 7: E-Mail and Other Traditional Tools for Business Communication
Describe Neutrality Effect and Negativity Effect
Describe neutrality effect and negativity effect.
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Describe cyber incivility, and explain the difference between passive incivility and active incivility. Give an example of each.
What tone and language conventions should you use when texting in the workplace? Explain.
Explain how e-interruptions affect productivity.
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