At a team meeting, Larry makes the following apology: "I was wrong in saying that Cathy missed her deadline. I'm sorry that I damaged her reputation. It was my fault for not checking my in-box before I came to the last meeting." What component of an apology has Larry failed to include?
A) acknowledgment of a mistake
B) acceptance of responsibility
C) sincerity and timeliness
D) an expression of regret
E) a commitment not to repeat the offense

Question

Quizplus · Accepted Answer

Larry has failed to include a commitment not to repeat the offense. While he acknowledges his mistake and accepts responsibility, and expresses regret and offers an apology, he does not explicitly state that he will take steps to prevent similar errors in the future.

At a Team Meeting, Larry Makes the Following Apology: "I