Audrey has a difficult time talking with her supervisor. She often feels like she is not understanding her supervisor's instructions because she is misinterpreting what her supervisor is saying. Audrey is experiencing
A) message overload.
B) jargon misunderstanding.
C) receiver apprehension.
D) external noise.

Question

Quizplus · Accepted Answer

Audrey's difficulty in understanding her supervisor's instructions suggests that she is experiencing receiver apprehension, which is the anxiety caused by the listener's belief that the message is hard to understand or process.

Audrey Has a Difficult Time Talking with Her Supervisor