Janet works for a major phone company where she routinely takes calls from clients and answers questions about the company's products and services. Janet's job involves the field of
A) public relations.
B) customer relations.
C) publicity.
D) technical support.

Question

Quizplus · Accepted Answer

Janet's job involves interacting directly with customers and addressing their inquiries and concerns, which falls under the category of customer relations.

Janet Works for a Major Phone Company Where She Routinely