The money spent to improve quality should not only satisfy customers but also justify the cost through improved profit.

Name: The money spent to improve quality should not only satisfy customers but also justify the cost through improved profit.
Brand: Quizplus
Rating: 4.8 (46 reviews)

Question

Quizplus · Accepted Answer

The ultimate goal of improving quality should lead to improved profit by satisfying customers and retaining their loyalty. Therefore, the cost incurred for quality improvement should be justified by the resulting increase in profit.

The Money Spent to Improve Quality Should Not Only Satisfy