External failure costs result when a defective product is shipped to a customer.

Name: External failure costs result when a defective product is shipped to a customer.
Brand: Quizplus
Rating: 5.0 (28 reviews)

Question

Quizplus · Accepted Answer

External failure costs include costs related to defects or problems that are discovered by the customer after they have received the product or service. These costs can include product returns, warranty claims, repairs, and even lost customers.

External Failure Costs Result When a Defective Product Is Shipped