Which one of the following is the best way to preserve the human touch in electronic communications?
A) Don't smile when leaving messages - smiling makes you sound less serious and professional.
B) Use emoticons, sparingly.
C) Avoid being conversational in emails - it isn't professional.
D) Choose a human-sounding email address that incorporates a name instead of numbers and symbols.
Correct Answer:
Verified
Q1: An internal customer is a
A) customer who
Q2: Which of the following problems is said
Q3: Which of the following is NOT listed
Q4: After identifying customer needs, you then
A) search
Q6: The emphasis in effective selling is to
A)
Q7: The best-accepted axiom about keeping customers happy
Q8: The cycle of service chart lists a
Q9: A financial result associated with a small
Q10: To help preserve job satisfaction, it is
Q11: To bond with a customer is to
A)
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