ustomer expectations include 1) fabrication, 2) appearance, 3) maintainability, and 4) reliability.
Correct Answer:
Verified
Q35: lthough the actual details will vary from
Q36: _ is a way to measure supplier
Q37: _ is known as the father of
Q38: There are major quality awards that ensure
Q39: _ (QFD) focuses on how businesses develop
Q41: The _ method (TM) addresses design and
Q42: _ must be developed to determine the
Q43: The heart of the _ philosophy is
Q44: One of the key techniques in purchasing
Q45: Setting the _ criteria is usually based
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