Written guidelines that are used to control all employee behaviors refer to what characteristic of an ideal bureaucracy?
A) Impersonal treatment
B) Formal rules and regulations
C) Authority structure
D) Rationality

Question

Quizplus · Accepted Answer

Formal rules and regulations are the written guidelines that govern the behavior of employees in a bureaucracy. This is an important characteristic of an ideal bureaucracy as it ensures consistency, fairness, and predictability in the organization's operations.

Written Guidelines That Are Used to Control All Employee Behaviors