Table 10.4
B.F.E., Inc. has to assign several problems to different groups. In the first case, the group consists of a number of experts who have offices across the country and have difficulty getting together. The problem they are working on is a problem that needs to be solved over the next six to nine months. In the second case, management is concerned that people might be intimidated by their leaders. The team is located in the same building as the corporate headquarters. Genuine consensus is important, and a trained facilitator is available to lead the group. In the third and final situation, management has observed that the people selected to participate seem hesitant to do so. Plus, the lengthy nature of the work to be done means new people will need to be added to the group periodically. Time is not an issue.
-Refer to Table 10.4. ________ would be the best approach to problem solving in the first case.
A) The nominal group technique
B) Microblogging
C) The economic decision-making model
D) The Delphi technique

Question

Quizplus · Accepted Answer

The Delphi technique would be the best approach to problem solving in the first case because it allows experts who are geographically dispersed to work together and provide input without needing to physically come together. It also allows for anonymity, which can encourage more honest and independent thinking. The six to nine month time frame also allows for multiple rounds of input to be gathered using the Delphi technique.

Table 10.4 B.F.E., Inc. Has to Assign Several Problems to Different Groups