Table 7.1
Shue-Fan is surprised at the amount of motivational energy her recent "pep-talk" seems to have created in her staff. They seem to be very concerned about making her happy and making a good impression on her. As she ponders their reaction, she concludes that her emphasis on helping her employees develop their potential is really paying off. An employee approaches her and asks if their team could create a team T-shirt and wear it on casual dress day. Shue-Fan agrees. Finally, Shue-Fan decides the company ought to do more to recognize employee accomplishments, so she proposes a company-wide recognition/awards program.
-Refer to Table 7.1. Shue-Fan is surprised by the motivational element of:
A) arousal.
B) direction.
C) maintenance.
D) performance.

Question

Quizplus · Accepted Answer

Shue-Fan is surprised by the arousal aspect of motivation, which refers to the energized state or the drive that motivates individuals to take action. Her pep-talk created a high level of energy and enthusiasm among her staff, which is indicative of arousal in motivational terms.

Table 7.1 Shue-Fan Is Surprised at the Amount of Motivational Energy Her