The nurse manager knows that maximum power will be needed to achieve a desired change and has identified a key person on the organizational chart who will be affected by the change. What is important for the nurse manager to do?
A) Try to minimize the impact of the change when talking to this person.
B) Bypass this person and talk to the administrator who supervises him or her.
C) Pay attention to the people above and below this person on the organizational chart.
D) Try to find some information against this person to use as leverage.

Question

Quizplus · Accepted Answer

1. The nurse manager should always be honest when discussing the change.
2. The nurse manager should not "jump" the chain of command to speak to this person's supervisor.
3. The people just above and just below this person will be important to the way this key player reacts to the change.
4. This tactic would not be ethical.

The Nurse Manager Knows That Maximum Power Will Be Needed