Which situation is an example of the overall goal of quality management in today's healthcare activities?
A) The nurse manager realizes a policy was ineffective in reducing incidents.
B) The administrator walks around making a list of potential problems.
C) The human resources department fires nonproductive employees.
D) The nurse wipes up a spilled drink before clients are allowed to enter a room.

Question

Quizplus · Accepted Answer

1. The focus of quality management is on ways to prevent problems and improve quality of care. Identification of failed standards is reactive, not proactive.
2. The focus of quality management is on ways to prevent problems and improve quality of care. Assessment of problems within the organization was the focus of quality management in the past.
3. The focus of quality management is on ways to prevent problems and improve quality of care. Identifying inefficient employees is reactive, not proactive.
4. The focus of quality management is on ways to prevent problems and improve quality of care. This nurse may have prevented a fall.

Which Situation Is an Example of the Overall Goal of Quality