A nurse manager approaches the nursing supervisor with a request for approval to incorporate 12-hour shifts into scheduling. The supervisor denies the request, stating this staffing pattern was used previously with poor outcomes. Which responses by the nurse manager may positively influence the supervisor?
A) "I agree it was not effective years ago, but other units have now had success with it."
B) "What were your specific concerns about the 12-hour shifts?"
C) "I think it is unfair to refuse my unit this opportunity based on the past."
D) "Why are you always so opposed to change on my unit?"
E) "If we don't offer alternative staffing patterns, we aren't going to be able to attract new hires."

Question

Quizplus · Accepted Answer

The Answer of A nurse manager approaches the nursing supervisor with a request for approval to incorporate 12-hour shifts into scheduling. The supervisor denies the request, stating this staffing pattern was used previously with poor outcomes. Which responses by the nurse manager may positively influence the supervisor?
A) "I agree it was not effective years ago, but other units have now had success with it."
B) "What were your specific concerns about the 12-hour shifts?"
C) "I think it is unfair to refuse my unit this opportunity based on the past."
D) "Why are you always so opposed to change on my unit?"
E) "If we don't offer alternative staffing patterns, we aren't going to be able to attract new hires."

A Nurse Manager Approaches the Nursing Supervisor with a Request