Which is the most important factor in whether a conflict will be perceived or felt between two nurses?
A) How well the nurses know and trust each other
B) If the nurses are on the same job level
C) The congruence of the nurse's values and beliefs
D) Whether or not the nurses perform the same roles

Question

Quizplus · Accepted Answer

1. Perceived versus felt conflict depends on whether or not the involved parties know and trust each other. If past problems have been handled calmly and rationally, and each knows what to expect from the other, it is considered a perceived conflict.
2. Job level is not as important in determining whether a conflict is felt or perceived.
3. Congruence of values and beliefs is not as important as another factor in determining whether a conflict is felt or perceived.
4. Whether or not the nurses perform the same roles will not be useful in determining whether a conflict is perceived or felt.

Which Is the Most Important Factor in Whether a Conflict