The staff nurses and nursing administration are attempting to construct a method of scheduling that meets the needs of both the clients and the nursing personnel. Because nurses and nursing administration have experienced conflict about the issue, their intent is to arrive at an agreeable solution between both parties. Which option does this process best exemplify?
A) Negotiation
B) Accommodation
C) Forcing
D) Consensus

Question

Quizplus · Accepted Answer

1. Negotiation involves a reciprocal "give and take" on issues among the parties. The desired outcome is to achieve agreement even though consensus will never be reached.
2. Accommodation is a cooperative tactic used when the desired outcome is to preserve harmony when one party has a vested interest in an issue that is unimportant to the other party.
3. Forcing is an inappropriate mode of responding to conflict, and even though a solution is found, the conflict remains unresolved.
4. Consensus implies that the solution meets everyone's needs, which is often not the case in negotiation.

The Staff Nurses and Nursing Administration Are Attempting to Construct