Adopting which strategy would be helpful in reducing recency error in staff appraisals?
A) Being careful not to overrate employees
B) Evaluating each behavior separately and fairly
C) Carefully defining performance standards
D) Recording critical incidents as they occur

Question

Quizplus · Accepted Answer

1. Overrating employees is leniency error. Recency error can result in either overrating or underrating an employee.
2. This strategy is not helpful if the manager remembers only behaviors that occurred recently.
3. Carefully defining performance standards is a good idea but is not helpful to the manager who does not remember facts about a particular employee.
4. Recency error is the tendency of a manager to remember only what has occurred with an employee recently. To combat recency error, the manager should keep notes on critical incidents in the employee's work as they occur.

Adopting Which Strategy Would Be Helpful in Reducing Recency Error