Case management requires many competencies. The knowledge and skills required to become a competent case manager include which of the following? Select all that apply.
A) Knowledge of community resources and financing mechanisms.
B) Written and oral communication and documentation.
C) Proficient negotiating and conflict-resolving practices.
D) Apply evidenced-based practices and outcomes measures.
E) None of the above

Question

Quizplus · Accepted Answer

All of these options are essential knowledge and skills required for a competent case manager. Knowledge of community resources and financing mechanisms is necessary to connect clients with appropriate services. Communication and documentation are required to effectively communicate with clients, healthcare providers, and other professionals involved in the client's care. Proficient negotiating and conflict-resolving practices are critical for dealing with difficult situations that may arise during case management. Finally, applying evidenced-based practices and outcomes measures are essential for ensuring that the client receives the most appropriate and effective interventions.

Case Management Requires Many Competencies