This part of a negative news message may refocus attention on a solution strategy,an alternative,or the subsequent actions that will take place.

Question

Quizplus · Accepted Answer

A redirect is a technique used in negative news messages to refocus the recipient's attention on a solution strategy, alternative, or subsequent actions that will take place. This helps to soften the negative impact of the news and leaves the recipient with a more positive impression of the organization.

This Part of a Negative News Message May Refocus Attention