When placing a caller on hold you should:
A) ask the caller if he or she can hold,and wait for the response.
B) check every thirty seconds to see if the caller wants to continue to hold.
C) ask if you may take a message.
D) transfer the call as soon as possible.
E) All of the above
Correct Answer:
Verified
Q4: Which part of a computer processes information?
A)Web
Q5: Which of the following are devices for
Q6: Which of the following are potential mistakes
Q7: Some health care employers require workers to
Q8: Why do health care facilities have restrictions
Q10: Texting is sending real-time,short text messages between
Q11: When sending a business e-mail you should:
A)include
Q12: It is a good idea to download
Q13: Having become a common form of language,texting
Q14: Which of the following promotes customer service
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