Stating in your own words what you think the speaker meant will only confuse the message.
Correct Answer:
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Q30: Some general rules about assumptions include all
Q31: Reflection back to the speaker is unnecessary.
Q32: Discuss Deborah Tannen's explanation of the differences
Q33: When listening to criticism, suspend your personal
Q34: Explain what makes listening active and explain
Q36: Describe and give an example of each
Q37: What is evaluating? How do you evaluate
Q38: Reflecting back the speaker's feelings is insulting.
Q39: Understanding emotionally is not important in empathic
Q40: Empathic listening can be defined as
A) listening
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