When things go wrong in the workplace, workers are more likely to attribute their problems to , while managers are more likely to attribute those same workers' problems to_____ .
A) extrinsic reinforcers; intrinsic reinforcers
B) external causes; internal causes
C) the fundamental attribution error; the defensive bias
D) the fundamental attribution error; the self-serving bias
E) internal causes; external causes

Question

When things go wrong in the workplace, workers are more likely to attribute their problems to , while managers are more likely to attribute those same workers' problems to_____   .
A) extrinsic reinforcers; intrinsic reinforcers
B) external causes; internal causes
C) the fundamental attribution error; the defensive bias
D) the fundamental attribution error; the self-serving bias
E) internal causes; external causes

Quizplus · Accepted Answer

Workers tend to blame external factors for their problems, while managers often attribute workers' problems to internal causes, such as lack of effort or ability.

When Things Go Wrong in the Workplace, Workers Are More