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Identify Each of the Following as Prevention Activities (P),Appraisal Activities

Question 135

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Identify each of the following as Prevention Activities (P),Appraisal Activities (A),Internal Failure Activities (I)or External Failure Activities (E):

Premises:
Disposing of scrap
Statistical process control
Lost sales
Retesting
Sampling at the end of process
Restoring reputation
Resolving customer complaints
Field Testing
Quality evaluations
Settling product liability
Responses:
Internal Failure Activities(I)
Appraisal Activities(A)
Prevention Activities(P)
External Failure Activities(E)

Correct Answer:

Disposing of scrap
Statistical process control
Lost sales
Retesting
Sampling at the end of process
Restoring reputation
Resolving customer complaints
Field Testing
Quality evaluations
Settling product liability
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