Speed Express, a courier company, proves to be a definite challenge to its competitors.The technology, personnel, services, and organizational structure of the company are intricately bound together to create a system that is widely appreciated by its customers.Speed Express has state-of-the-art facilities for its transportation, delivery, or packaging operations.Speed Express also has a range of travelling bags and brand of wrist watches.The company's success rests on the complex interplay between all of its functions, products, and operations.Customers remain loyal to the company and prefer it over other brands and services.Which of the following factors of inimitability does Speed Express have?
A) Time compression diseconomy
B) Path dependence
C) Complexity
D) Tacit knowledge

Question

Quizplus · Accepted Answer

Speed Express's success is based on the complex interplay between all of its functions, products, and operations, which suggests that its organizational structure and operations are complex and difficult to replicate by competitors. Therefore, Speed Express has the factor of inimitability known as complexity.

Speed Express, a Courier Company, Proves to Be a Definite