In the Hawthorne studies of teamwork, group norms:
A)Controlled the amount of work people performed.
B)Were nonexistent because management was so controlling.
C)Had only benefits for the group and organization.
D)Lead to only problems for the group and organization.
E)Were not part of those studies.

Question

Quizplus · Accepted Answer

In the Hawthorne studies of teamwork, group norms were found to control the amount of work that people performed. Specifically, researchers observed that when group norms regarding productivity and work pace existed, they could either encourage or discourage members from working harder. For example, groups that set high productivity norms tended to work harder, while those with lower productivity norms tended to work at a slower pace.

In the Hawthorne Studies of Teamwork, Group Norms