At Southwest Airlines, employees have a cookout with the CEO every Friday noon. This is an example of ________.
A) ceremonial rites
B) innovation
C) nonverbal communication
D) coalitions

Question

Quizplus · Accepted Answer

This is an example of ceremonial rites, which refers to planned activities and ceremonies that express and reinforce the organization's culture and values. The cookout with the CEO is a ritual that symbolizes the company's emphasis on teamwork and creating a family-like atmosphere.

At Southwest Airlines, Employees Have a Cookout with the CEO