Which of the following in the 10-step approach to developing measurements is the step that is most likely to be the most time-consuming part of the process?
A) Establish guidelines to measure if, and to what degree, critical success factors are met.
B) Obtaining a commitment of resources, time, and cooperation from senior business and IT management.
C) Develop a formal strategic plan, mission statements, and goals.
D) Perform a complete pilot with the participation of both IT and the business..

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The Answer of Which of the following in the 10-step approach to developing measurements is the step that is most likely to be the most time-consuming part of the process?
A) Establish guidelines to measure if, and to what degree, critical success factors are met.
B) Obtaining a commitment of resources, time, and cooperation from senior business and IT management.
C) Develop a formal strategic plan, mission statements, and goals.
D) Perform a complete pilot with the participation of both IT and the business..

Which of the Following in the 10-Step Approach to Developing