If Hewlett-Packard provides its customers with a help line for computer questions and problems,it is differentiating itself through
A) support of its level of quality.
B) product support services.
C) a help line feature.
D) product features.
E) customer requests.

Question

Quizplus · Accepted Answer

By providing a help line for computer questions and problems, Hewlett-Packard is offering product support services that differentiate it from other companies. It is providing additional support beyond just the product features themselves, which helps to build customer loyalty and trust.

If Hewlett-Packard Provides Its Customers with a Help Line for Computer