In the closing paragraph of an adjustment letter, it is inappropriate to mention another one of your company's products.

Question

Quizplus · Accepted Answer

End an adjustment letter positively by expressing confidence that the problem has been resolved and that continued business relations will result. You might mention the product in a favorable light, suggest a new product, express your appreciation for the customer's business, or anticipate future business.

In the Closing Paragraph of an Adjustment Letter, It Is