Hannah is a sales rep for a business security firm. Because she anticipates her client will resist installing a new alarm system, an effective persuasive technique is
A) revealing her purpose immediately to save everyone's time.
B) offering a bribe or kickback to the purchasing officer.
C) laying a logical foundation before she makes the request.
D) focusing on the negative consequences of not buying a new alarm.

Question

Quizplus · Accepted Answer

To overcome possible resistance, Hannah should lay a logical foundation before delivering the request. Bribery has no place in business, the direct approach is inappropriate when resistance is expected, and focusing on negatives can sound threatening to your reader.

Hannah Is a Sales Rep for a Business Security Firm