A plumber is unable to repair a pump because he can only imagine the conventional use for his tools. Which of the following does the plumber's problem best exemplify?
A) a well-defined problem
B) heuristic problem solving
C) a form of mental set
D) representational thinking

Question

Quizplus · Accepted Answer

The plumber's problem exemplifies a form of mental set, which refers to a tendency to approach situations in a familiar or routine way, without considering alternative perspectives or solutions. The plumber's focus on the conventional use of his tools illustrates a limitation in his thinking, influenced by his past experiences and preconceived notions about how things should work.

A Plumber Is Unable to Repair a Pump Because He