_____ is when a neutral third party from outside the organization hears both sides of a dispute and tries to get the parties to come to a resolution.
A) Arbitration
B) Dissolution
C) Mediation
D) Bias suppression
E) Disciplinary action

Question

Quizplus · Accepted Answer

Mediation is the process of bringing in an impartial third party to aid in the resolution of a dispute. The mediator does not have any decision-making power but works to facilitate communication and understanding between the conflicting parties in order to reach a mutually agreeable solution. Arbitration is a similar process, but the arbitrator has decision-making power and can impose a resolution. Dissolution refers to the ending of a relationship or partnership, bias suppression is not a recognized term in the context of dispute resolution, and disciplinary action involves a punitive measure taken against an individual for violating rules or policies.

_____ Is When a Neutral Third Party from Outside the Organization