The management of a busy tertiary acute-care institution is weighing the decision to outsource information-management services. Which of the following factors is critical to that decision?
A) Data security will be enhanced because the agency specializes in information technology.
B) The agency will provide customization of services to fulfill the acute-care institution's needs.
C) Management can control the implementation of system updates, maintenance, and system downtimes.
D) Access to resource personnel available for assistance will be improved when technical problems arise.
Correct Answer:
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