Major differentiators include services that help a business outperform their competitors, including brand image, customization, technical superiority, price, quality, and reliability.
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Q30: The external perspective indicates that differences in
Q31: The competitive advantage held by one firm
Q32: Organizational structure is the least important of
Q33: The internal perspective assumes that firms can
Q34: Acquisition of other businesses is a main
Q36: Staging refers to the timing and pace
Q37: Staging decisions are typically driven by a
Q38: Competitive advantage occurs when a firm has
Q39: Differentiators are defined as areas where a
Q40: In most businesses, the information necessary to
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